Frequently Asked Questions

Everything you need to know about your SIA Collective experience.

When will my order ship?

Standard orders are processed within 3-5 business days. For limited edition releases and pre-order drops, shipping timelines may vary as specified on the product page.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain exclusive drops may be final sale.

How do I track my package?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

How should I care for my SIA Collective apparel?

To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat cycles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for eligible orders.